Advanced service functions for machinery

B&R has further expanded mapp Technology framework, which enables fast maintenance response times.

B&R continues to expand its mapp Technology software framework. The new mapp Tweet function allows a machine application to send information via text message or email. The increased intelligence boosts machine availability.

Automated text messaging

The new software block mapp Tweet allows a machine application to send text messages and emails triggered by specific events. Set up with just a few clicks, mapp Tweet can easily be connected to other mapp components. This enables the mapp AlarmX component, for example, to automatically notify a maintenance technician when an alarm requires immediate action.

mapp Tweet can supplement the message with additional information, such as troubleshooting instructions that allow the technician to quickly and efficiently resolve the cause of the alarm. This is an effective way to achieve a targeted reduction in machine downtime.

Fast maintenance response times

If the service technician is not on site, they can quickly connect via B&R’s remote maintenance solution in order to run diagnostics, adjust parameters and resolve the error – all in a matter of moments. The solution utilises the latest IT and security standards and allows for significant savings with low investment costs.

B&R is an innovative automation company with headquarters in Austria and offices all around the world. As a global leader in industrial automation, B&R combines state-of-the-art technology with advanced engineering to provide customers in virtually every industry with complete solutions for machine and factory automation, motion control, HMI and integrated safety technology.

With industrial fieldbus communication standards like POWERLINK and openSAFETY as well as the powerful Automation Studio software development environment, B&R is constantly redefining the future of automation engineering. The innovative spirit that keeps B&R at the forefront of industrial automation is driven by a commitment to simplifying processes and exceeding customer expectations.